Help Center

YallaShopThai provides you with a personal Thai shipping address. You can use this address to shop from any Thai online store. When your packages arrive at our warehouse, we'll notify you, and you can then choose to have them shipped to your international address.

Signing up for YallaShopThai is completely free! You only pay for international shipping when you're ready to have your packages delivered. There are no monthly fees or hidden charges.

We offer free storage for up to 90 days from the date your package arrives at our warehouse. This gives you plenty of time to accumulate multiple packages before shipping them together to save on costs.

Yes! Package consolidation is one of our key features. We can combine multiple packages from different Thai stores into one shipment, which significantly reduces your international shipping costs.

We ship to over 100 countries worldwide, including USA, UK, Europe, Middle East, Australia, and many more. If you're unsure about your country, please contact our support team.

Shipping times vary by destination and service level. Standard shipping typically takes 10-14 business days, Express shipping takes 5-7 business days, and Premium shipping takes 3-5 business days.

We accept credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. All payments are processed securely through encrypted connections.

Customs duties and import taxes are the responsibility of the recipient and vary by country. We'll provide all necessary documentation to help clear customs smoothly. Our team can also assist with questions about your specific country's regulations.